Terms and Conditions
Last Updated: [October 11,2023]
By using the Lal Flora website (https://lalflora.com/) for online flower and gift delivery services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding with any transactions:
1).Use of the Website
1.1 Access to and use of this website is provided for your personal use only. You may not use the website for any unlawful or unauthorized purpose.
1.2 You agree to provide accurate and current information during the registration and checkout process.
1.3 You are responsible for maintaining the confidentiality of your account information, including your username and password.
1.4 You agree not to engage in any activity that may disrupt or interfere with the proper functioning of the website or its services.
2).Product Information and Pricing
2.1 We make every effort to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee the accuracy or completeness of this information.
2.2 Prices are subject to change without notice. The price you see at the time of purchase is the price you will be charged.
3).Orders and Payments
3.1 By placing an order on our website, you agree to provide accurate and complete information for the purchase.
3.2 By placing an order on our website, you are making an offer to purchase the selected products.
3.3 We use trusted third-party payment processors to handle your payment information securely. Payment processing is handled by the Payhere payment gateway. We do not store any payment information on our servers.
3.4 You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and Delivery fees, to your chosen payment method.
4).Delivery & Time
4.1 We offer delivery services for flowers and gifts. Delivery times and methods are subject to change and may vary based on your location and the product selected. We will make reasonable efforts to ensure timely delivery of your orders.
4.2 Delivery times provided are estimates and may vary based on your location and other factors.
4.3 We are not responsible for delays in delivery due to factors beyond our control, such as weather, traffic, or unforeseen events.
5).Returns and Refunds
5.1 Our return and refund policy is detailed in our separate Refund Policy, which you can review on our website. Please refer to the Refund Policy provided on our website for more information.
6).Intellectual Property
6.1 All content, including but not limited to text, images, graphics, logos, and trademarks, are protected by intellectual property rights and are owned by Lal Flora. You may not use, reproduce, or distribute this content without our explicit permission.
6.2 You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
7).Limitation of Liability
7.1 To the extent permitted by law, Lal Flora and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, or any loss of profits or revenue, arising from the use of our website or services.
7.2 We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.
8).Amendments and Termination
8.1 We reserve the right to modify, amend, or terminate the Terms and Conditions, or any aspect of the website, at any time and without prior notice.
8.2 Your continued use of the website after such modifications constitutes your acceptance of the amended Terms and Conditions.
8.3 Please review these Terms and Conditions regularly as they may be updated without notice. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
8.4 For any questions or concerns regarding these Terms and Conditions, please contact us at info@lalflora.com.
8.5 Thank you for choosing Lal Flora for your online flower and gift delivery needs. We appreciate your trust and business!